Italian Fresh Truffles


Shipping and delivery

The S.Z. Tartufi, after years of experience in the field of international exports and packaging, will guarantee you extreme attention and precision in the preparation of your order.
In order to guarantee the best possible service, SZ Tartufi will undertake to ship purchases within a maximum of 3-4 working days from payment of the order.
For orders of fresh truffles, in order to preserve the quality and freshness of the product, we have decided to ship from Monday until 1pm on Wednesday unless otherwise agreed upon with the customer by telephone or e-mail. In the absence of different agreements, all orders arriving after 1.00 pm on Wednesday will be shipped on the Monday of the following week
The fresh truffles will be shipped in reinforced cardboard boxes, packaged in special food-grade polystyrene boxes containing synthetic ice tablets, ready to guarantee the freshness of the product for 36/48 hours from the moment of departure.
The S.Z. Tartufi relies on express couriers at national level (GLS and BRT) and internationally (DHL and UPS) which guarantee reliability and safety in transport.
The express couriers used generally take 24/72 hours to deliver the goods to their destination in the main locations, however delivery times are always indicative and only consider working days.
It is also possible to make shipments in "depot" to any location of the chosen courier.
The S.Z. Tartufi assumes no responsibility for delays attributable to couriers or customs.
For shipments to Italian territory or to the European Union, the products sold are not subject to any import tax or customs duty.
For deliveries to countries outside the European Union, the products may be subject to import taxes and/or customs duties depending on the type of product and the country of destination. It is not possible for us to predict in any way whether and what costs would be incurred for customs clearance of the goods. For more information, you can contact the customs office in your country.
In all cases, any costs relating to import taxes and/or customs duties will be borne by the custom